If a bid is placed within the last 5 minutes of the auction, the closing time will automatically be extended by 5 minutes.
You must complete membership registration and agree to the auction terms before placing a bid.
In the case of identical bid amounts, priority is given to the bidder who submitted their bid first according to the server time.
Q. How long do I have to complete payment after winning a bid?
You must complete your payment within3 daysfrom the time the payment link is sent to your registered email.
If payment is not completed within this period, it will be considered a cancellation, and a withdrawal fee equal to 30% of the winning bid will be charged.
Q. Can I withdraw my bid?
Once a bid is placed or an item is won, cancellation is not permitted.
If you must withdraw a winning bid due to unavoidable circumstances, a withdrawal fee amounting to 30% of the winning bid price will be charged. Please bid carefully.
Q. How are the purchase fees and final payment amount calculated?
The online auction fee is 19.8% of the winning bid (including VAT).
The final payment amount is calculated as follows: Final payment = Winning Bid + Online Auction Fee (including VAT) + Shipping Fee (Subject to destination / Details will be provided individually)
Q. Can I pay by credit card?
After winning a bid, a personal payment link will be sent to your registered email address.
You can complete your payment using a credit card via the provided link.
Q. Is a certificate of authenticity provided?
Yes, a certificate of authenticity is issued directly by the artist and shipped with the artwork in the same package.
For original artworks, the certificate includes the artist’s signature and detailed information about the work.
Q. Do you offer international shipping?
Yes, international shipping is available.
However, please note that we do not ship to the following regions: Ascension, Bovet Island, Indian Ocean Territory, French Southern Territories, Heard & McDonald Islands, Pitcairn, Saint Pierre & Miquelon, Tajikistan, Tristan Da Cunha, U.S. overseas territories (e.g., Baker Island, Howland Island), Western Sahara.
Q. When will the purchased artwork be shipped?
Original artworks will be shipped from Australia in October 2025, following a final inspection conducted locally under the supervision of the artist after the exhibition ‘WERNER BRONKHORST: THE WHOLE WORLD'S A CANVAS’ ends on September 14, 2025.
(Please note: Limited edition prints will be shipped within 5 to 12 weeks from the date of payment.)
Q. I would like to receive auction notifications. How can I subscribe?
When registering as a member on the SEESAW COLLECT website, please enter your email address and check the "Consent to Receive Information" box.
We’ll make sure you receive the latest updates first. :)