Privacy policy

Last updated: April 18, 2025

1. Information We Collect

We collect various types of personal information depending on how you interact with our services. This includes information you provide directly, data collected automatically during your visits, and information received from third parties such as Shopify and payment processors.

Categories include:
- Contact details (name, email, phone number, address)
- Order and payment information
- Account credentials (username, password, security info)
- Technical data (IP address, browser type, device information)
- Customer support communications

2. Purpose of Use

We use your information to:
- Provide and improve our services
- Fulfill your orders and process payments
- Respond to customer inquiries
- Prevent fraud and enhance security
- Send marketing communications, where legally permitted

3. Retention Period

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., tax, accounting, or legal requirements).

4. Third-Party Sharing

We may share your personal data with third parties in the following circumstances:
- With service providers who perform services on our behalf
- With business partners for joint marketing or promotions
- When required by law or legal process
- With your explicit consent

5. Data Processing by Service Providers

We use third-party vendors including Shopify (hosting) and PayPal (payments). These providers may process your data according to their own privacy policies, consistent with applicable laws such as the GDPR and CCPA.

6. Data Deletion

We securely delete your data when it is no longer needed for the purposes collected. You may also request deletion of your data unless we are required to retain it by law.

7. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and customize content. You can manage your cookie preferences in your browser settings. For more information, see: https://www.shopify.com/legal/cookies

8. Your Rights

Depending on your location, you may have rights under data protection laws including:
- Right to access, correct, or delete your personal data
- Right to object to processing or request restrictions
- Right to data portability
- Right to withdraw consent at any time
- Right to file a complaint with a data protection authority

9. Security

We take reasonable administrative, technical, and physical measures to protect your personal data from unauthorized access, use, or disclosure.

10. International Transfers

Your data may be transferred to and processed in countries other than your own. For example, Shopify stores data in the U.S. and Canada. We rely on standard contractual clauses or adequacy decisions to safeguard international data transfers.

11. Data Protection Contact

If you have questions or concerns, please contact our Data Protection Officer:
- Name: Yunjeong Lee
- Email: seesawcollect@mnart.co.kr
- Address: 19, Yangjaecheon-ro 21-gil, Seocho-gu, Seoul, 06748, Republic of Korea

12. Notice and Changes

We may update this privacy policy to reflect changes in our practices, legal requirements, or other reasons. Updates will be posted on this page with the revised date.

Note for minors: We do not knowingly collect personal information from individuals under the age of 16. If you are under 16, please do not use the Service or provide any information unless your parent or legal guardian has provided consent. If we learn that we have collected data from a minor without proper authorization, we will take steps to delete that information immediately.

13. Automated Decision-Making and Profiling

We do not use your personal information for automated decision-making or profiling that would have a legal or significant impact on you.

14. Use of Tracking Technologies

We and our third-party partners may use cookies, web beacons, SDKs, pixels, and other tracking technologies to collect information about your browsing behavior, usage patterns, and preferences. This data helps us analyze site traffic and optimize your shopping experience.

15. Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to a successor or affiliate as part of that transaction.

16. Legal Obligations

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).